TILE SIZE REFERENCE (cm)
1 cm = 0.39 in 1 in = 2.54 cm
1. Most of our deals are promoted with free shipping (selected countries) by China post /ePacket.
* In order to ensure you to receive your order with tax free or lower tax upon import, we’ll declare it as a "gift" with a lower value, if there have any import charges or fees is the buyer’s responsibility.
*We guarantee to ship goods out within 24-72 hour after payment confirmation (except holiday).
2. If you didn’t receive the item after 45 days, please feel free to contact us. We will make all our effort to resolve the problem.
3. We are not responsible for delays caused by the customs, Import duties, taxes or other customs charges.
Return & Exchange policy:
1. All of our offers are backed by 100% satisfaction guarantee, if for any reason you are not satisfied; you can return the item to us. Before you sent the item, please contact us for the detailed return or exchange instruction. We will return all your money except the shipping and handling fees when we receive your return items.
2. For wrongly-shipped items, please contact us in 48 hours after delivery. We will arrange to deliver the correct items or return all your payment.
3. For defective or faulty products, please take photos or videos, we would resend or refund after confirmation.
We will provide positive feedback once payment is received, to foster a healthy Ali community. We want you to understand that we value customer service tremendously. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we don’t want a bad feedback to end the transaction.
If you have any question please feel free to contact us. We will reply within 24 hours.
Wish Everyone Has A Nice Day!